Enhance Customer Experience

Delight your customers in every digital interaction by optimising system quality, performance and security to provide a smooth, speedy, safe and seamless user experience.

Transform Your Applications

Today’s customers are more demanding than ever. They expect to be able to engage with organisations in a safe and seamless way across a complex and growing range of channels. Failure to meet their expectations can result in lost revenue, negative reviews and social media backlash.

As customer experience specialists, we have the technical and industry expertise to help you deliver high quality and high speed applications to win the hearts of your customers. Not only will you see your applications reach their full potential, but your consumers will benefit from the better user experience.

All Users

68% of users will leave a website if it has an unintuitive user interface, and 80% will attempt to use a problematic mobile app 3 times or less. Are you meeting your customers’ expectations?

All Devices

The OS market is share now 54% Android, 12.3% iOS/macOS, and 11.7% Windows*. How do you ensure your applications are compatible with all these devices, OS, and browsers being used?

All Fast

A one second delay in page response can result in a 7% reduction in conversions. So if an e-commerce site is making $100,000 per day, a one second page delay could potentially cost you $2.5 million in lost sales every year.

All Happy

With 70% of users reading at least one review before downloading an app*, it's important to keep your reviews positive. To do that, your app needs to be as responsive and issue-free as possible.

How Can We Help?

At Planit, we have the technical and industry expertise to not only help your applications reach their full potential, but also uplift the user experience for your consumers.

Adding Better Functionality

Customers nowadays are more demanding of new and exciting features in their digital products. However, adding new functionality to your products is counterintuitive if it doesn’t deliver or maintain a smooth end user experience. Our functional testing experts can help you ensure your applications are fully functional across all scenarios.

Accessibility for All

Every customer is important, so ensuring that your application supports the needs of each and every user is critical. accessibility team can help ensure that your applications are usable by all users, no matter their location, device, ability or disability.

Deliver Where Your Customers Are

Your customers are on the move and demand a high quality user experience regardless of where they may be or doing. Our quality specialists can help you ensure that your applications are compatible with the various devices your customers use.

Security at the Forefront

In an age of data breaches, customers want to know that their information is treated as private and confidential, and is well protected and safeguarded from any hacks. Our security team can help you deliver secure applications from design to development, all the way to deployment and operations.

The Speed Your Customers Demand

Delivering an application that feels fast for your users increases brand loyalty and revenue. Our performance specialists can help ensure your applications deliver the speed your customers demand even during your busiest days.

Ensure Resilience

Nobody wants to end up as front page news for their website or application going down. With social media, even a short outage can have an impact on customer sentiment. Our Operational Readiness experts can help you to ensure your applications stay up even when the unexpected happens.

Market Leaders Choose Planit

“One critical aspect of developing an app, especially with a limited time frame such as three months, is ensuring a best practice testing strategy is in place. I could depend on Planit.”

“Planit successfully ensured our apps are rigorously performance tested so they don’t fail. They need to withstand a total of 20,000 concurrent users.”

“Planit provided a thorough and adaptable testing service for our iOS app that has significantly reduced the risks involved with our programme of delivering new features to enable our customers to work even more closely with Barfoot & Thompson.”

Find out how this water utility delivers timely information to customers with integrated IT solutions.

$8-16 million saving in annual operating expenses.
3-5% uplift in customer satisfaction.
Integration with 10+ systems.

Find out how we delivered a great experience for the NRL’s new and improved websites and apps.

Assured quality for 60 websites, and iOS and Android apps.
Network supports 2.8 million weekly average users a week.
800,000 registered users achieved four years ahead of schedule.

Enquire Now

Are you keen to win the hearts of your customers by delivering high quality and high-speed applications? At Planit, we have the technical and industry expertise to not only help your applications reach their full potential, but also uplift the user experience for your consumers.

Contact us to find out how we can help you deliver better functionality, accessibility support, device compatibility, security, speed, and resilience to delight your users.

Enhance Customer Experience

Transform Your Applications

All Users

All Devices

All Fast

All Happy

How Can We Help?

Market Leaders Choose Planit

Ken Kades

Paul Gabelich

Simon Casey

Enquire Now

Security Center