AutomationQualityAssuranceQualityEngineering
The Australian Institute of Company Directors (AICD) is committed to strengthening society through world-class governance. With a membership of over 49,000 directors and senior leaders from business, government, and the not-for-profit sectors, AICD plays a vital role in shaping governance excellence.
36 QA days saved annually, reducing manual testing efforts by 2–3 days per month
10% overall efficiency improvement, streamlining testing workflows
Scalable test automation framework, ensuring long-term maintainability and knowledge transfer
In May 2023, AICD issued a tender to develop a comprehensive testing strategy, select a test automation tool, and establish an automation capability to enhance its digital platforms.
At the time, AICD’s Digital Product and Platforms team consisted of three product squads, each with a dedicated Quality Engineer (QA). However, the QA processes lacked consistency, and there was no unified testing strategy tailored to AICD’s technology stack and capabilities.
The lack of standardisation among QA Engineers led to inefficiencies, as each squad applied different testing approaches. Every release required extensive manual testing, consuming valuable time and limiting AICD’s ability to increase release frequency. Quality Engineers were fully occupied with sprint and release activities, leaving no capacity for test automation and continuous improvement. Every second sprint was consumed by integration testing and UAT support, preventing developers from working on new features. The absence of automation also led to higher defect rates, impacting AICD members and learners.
At the start of the engagement, Planit developed a structured test strategy, adopted across AICD’s Digital team, providing clarity on why, what, where, and how testing should be conducted. This involved:
Once the test strategy and tool selection were finalized, Planit proceeded with setting up the test automation framework within AICD’s infrastructure. The automation tooling was successfully deployed, with reporting and monitoring capabilities configured to provide real-time insights.
To ensure optimal test coverage, 20 high-priority test cases were automated across QA, Integration, Pre-production, and Production environments. These were categorized based on complexity: 10 high-complexity test cases involving multiple systems and data dependencies, such as course registration; 5 medium-complexity cases requiring interaction with one or two systems, such as login functionality; and 5 simple cases focusing on single-system validations, such as website UI checks.
Planit also delivered comprehensive documentation to support the automation framework and conducted detailed training sessions for AICD key members, ensuring seamless knowledge transfer and ongoing maintainability.
Planit’s engagement delivered tangible efficiency gains, enabling AICD to reduce manual testing efforts and accelerate development cycles. The implementation of automation reduced testing time by 2–3 days per month, totaling an annual reduction of 36 QA days.
This efficiency improvement allowed new features to move seamlessly through the QA process while also enhancing the overall quality of AICD’s digital platforms.
With automation in place, AICD achieved a 10% overall improvement in QA processes, reducing human errors and increasing system reliability. The organisation can now focus on innovation, delivering better digital experiences for its members and learners.
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